The Good Guys Tamworth

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4.2

( 8 reviews )

Department Stores, Electronic shop, Supermarket

Closed 10:00 AM - 04:00 PM See Hours

Shop 1, Cnr New England Highway &, Greg Norman Dr, Tamworth NSW 2340, Australia

+61 2675-562-00

The Good Guys Tamworth is a well-known appliance store located in Tamworth Homespace, Australia. Offering in-store shopping, pick-up, and delivery services, this store is a popular option for those in need of household appliances. Equipped with a knowledgeable and courteous staff, The Good Guys Tamworth is dedicated to providing a quality service that is becoming increasingly rare in today's society. The store offers a wide range of products at good prices, making it a go-to place for those in the market for appliances. Customers appreciate the helpful and friendly service provided by the staff, and the store has received many positive reviews for its exceptional service. Overall, The Good Guys Tamworth is a reliable and trustworthy option for those looking to purchase household appliances.

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Marcus klaas de vries

March 22, 2024

In-store service fantastic anything else forget it, brought a oven it didn't work took 3 months to be replaced suppose to have a fridge and tv delivered. rang to find out what time nobody knew anything about it have already waited 2 weeks now have to wait another 2 weeks and more time off work never again

Bctking411 king

March 22, 2024

If I were just giving stars for in store service, I would give a solid 5. The young man who served us was knowledgeable and personable The problems arose when our purchases arrived. We unboxed our dishwasher and found a massive dent but because it would be more trouble to send back we just sucked it up. Yesterday I unboxed our black bar fridge, yeah, it’s white. Can’t be bothered sending it back but it’s bloody frustrating when your goods arrive damaged or just wrong.

Michelle schwerdtfeger

March 22, 2024

We arranged a click and collect item - received a notification to say it was ready for collection. Even rang the store to nominate the name of the person collecting the item. Not once did anyone advise us that the item wasn't actually available at all. Drove 40km from out of town for nothing. Whilst I understand these things happen the staff blatantly lied to my husbands face trying to make an excuse for the stuff up. To make matters worse we weren't issued a refund at the time as apparently they only process these once a week and it has to go via their Melbourne head office. Waited days for a refund. The refund process is a poor reflection of the Goodguys management and not the staff who have to enforce it. The staff tried to be as nice as possible.

Sean patton (tucsoncacti)

March 22, 2024

Really impressed with the quality of service, and staff knowledge. Accompanied my mum (86) who needed to replace a dishwasher. Served by lovely girl (Del), who was knowledgeable, patient, kind and enthusiastic. Will definitely shop there again! (And product and delivery were cheaper than competitors)

Alex filip

March 22, 2024

Thank you to Good Guys Tamworth for their excellent service in helping with exchanging a faulty washing machine. Efficient and friendly staff. 👍👍 …

Cecilia cheng

March 22, 2024

This place is the most pleasant shopping experience for goods in Tamworth, the staff are great the Manager is such a nice bloke and the storeman out the back is polite and fast thank you good guys Tamworth

Bailey holsenbeck

March 22, 2024

Bought a dishwasher thinking ours had thrown the towel in not the case it was ok.The Good Guys accepted the return unopened and refunded money couldnt get a better company to deal.Have been dealing with them for years and will continue to the prices are always good.Thank you for the no hassle return and refund.

Tensae andargachew

March 22, 2024

I ordered a steamer almost a month ago, and it was supposed to receive it by 8-Jan. I followed up with them four times after 8-Jan , and they finally told me that they did not order the steamer at all !!!